🔄 Returns & Exchanges (Love-It Guarantee)
At Party Peeps®, we want you to be absolutely thrilled with your order. Every product is custom-made through Zazzle, and if something isn’t quite right, we’re here to make it right.
Our Return Window
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Standard: You may return your purchase for a replacement, credit, or refund within 30 days of receiving your order.
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Holiday Extension: For items purchased between October 15, 2024, and December 31, 2024, our holiday return window extends until January 31, 2025.
How to Start a Return
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Contact Zazzle’s Customer Care team within 30 days of receiving your order.
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Provide your order details and let them know if you’d like a replacement, store credit, or refund.
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If the product is damaged or defective, you may be asked to upload clear photos to help their team review the issue.
Damaged Packages
If your order arrives damaged, please:
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Hold on to the items for at least 30 days.
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Take photos of the item, packaging, and shipping label to share with Customer Care.
Custom Orders
Because each item is made-to-order, photos are especially helpful when reporting an issue. This allows Zazzle to improve future products and ensures your replacement is perfect.
✨ Need help? Reach us at partypeepsproducts@gmail.com and we’ll guide you through the return process with Zazzle.
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